PharmaCielo Foundation and its affiliates (“PharmaCielo”, “our”, “we”, “us”) are committed to maintaining the privacy and security of Personal Information of the users of our websites. We consider privacy of paramount importance and thus implement rigorous security in safeguarding user information. As a part of that commitment, PharmaCielo has implemented this Privacy Policy (“Policy”) to apply to (the “Website”) owned and operated by PharmaCielo, so that you know what information about you we collect, why we collect it, how we use that information, the choices we offer, including how to access and update information. Your privacy matters to us, so please do take the time to get to know our practices – and if you have any questions, contact us at according to the Contact Us section below.

This Policy was last updated on October 7, 2015.

Terms of Use

This Policy is part of and incorporated into this Website’s Terms of Use ("Terms of Use"), which is the contract between you and PharmaCielo governing use of the Site. Parts of the Terms of Use affect this Policy, so, unless you have already done so, please review them prior to using the Website. Terms used but not defined in this Policy have the definitions in the Terms of Use.

Information We Collect

PharmaCielo collects personal information about you when you voluntarily provide it or through the use of cookies (described in more detail below). Personal information may include, but is not limited to, any information that is about you or could be used to identify you, such as your name, email address, mailing address, telephone number, billing information, and any optional personal information that you supply to us through the Website.

Do not supply personal information about others unless you are authorized or required to do so by applicable law or contract and you consent to the Terms of Use (including this Policy) on behalf of yourself and the "data subject" (the person about whom you supply personal information). Before supplying personal information about others (except as otherwise allowed by law or contract), you must make available for the data subject's review, and obtain their written consent to, said Terms of Use and policies. By submitting any personal information about others, you represent and warrant that you are authorized to do so and that you did all of the foregoing before submitting the information. If applicable law allows you to supply the information without doing the foregoing, you represent and warrant that you have abided by that law and that it allows us to receive and Disclose the information under this Policy without any further action on our part. You agree to indemnify, defend and hold us harmless against any failure by you to comply with this paragraph.

Purposes for Collecting Your Personal Information

In general, we use personal information we collect to pursue our mission and operations and to engage in the activity (and related activities) for which we collect it.  Specifically, we may use your personal information:

Subject to applicable law, we reserve the right to make all lawful, worldwide uses of personal information, including without limitation, to: collect, use, access (or bar access), process, fulfill, disclose, display, share, respond to legal process or otherwise exercise our rights under applicable law, transfer, store, verify, enforce, delete, and otherwise deal with personal information, and information other than personal information (collectively "Disclose").

PharmaCielo may also use your personal information to create aggregated information that does not allow you to be personally identified or contacted. Rather than showing individual activity, aggregated information shows user behaviour as a whole (for example, information might be compiled in order to calculate the number of customers living in certain geographic areas). Aggregated information is used to evaluate the use of our Website for development of the Website, new products and services and marketing initiatives. PharmaCielo may Disclose aggregated information to its agents appointed by it for purposes of administration or operation of the Website.


Whenever you voluntarily provide information through your access to or use of the Website, or by contacting PharmaCielo through other means, you consent to the collection, use and Disclosure of that information in accordance with the provisions of this Policy. You agree that PharmaCielo and those with whom we share personal information ("Recipients") may Disclose and transfer your personal information worldwide (including outside the European Economic Area, if you are based in the European Economic Area) for any purpose relating to our or their mission, operations, programs, or otherwise that is not allowed or prohibited by this Policy.

If we or a Recipient is required to provide notice of unauthorized access or other invasion of certain security systems, you agree that we (or they) may do so when required (or voluntarily) by posting notice on our Site or sending notice to any email address we have for you, in our (or their) good faith discretion. You agree that notice to you will count as notice to others for whom you are acting, and agree to pass the notice on to them.

If you are under the age of 18, be sure to obtain your parent or guardian's permission before you send any personal information to us, or anyone else. We encourage parents to get involved with their children's online usage and to be aware of the activities in which they are participating.


PharmaCielo reserves the right to change this Policy at any time without notice. Your use of or access to the Website indicates your acknowledgement of this Policy and consent to the collection, use and Disclosure of your personal information in accordance with this Policy. The Policy posted at any time shall be deemed to be the Policy then in effect.


Cookies are small data files that are sent to your browser and stored on your computer’s hard-drive when you visit certain web sites, thereby “tracking” your use of the Website. Our cookies do not contain any personally identifying information. We use cookies to allow you to access certain areas of our Website. Most browsers automatically accept cookies, but you can set your browser to refuse cookies or to alert you when cookies are being sent.

How We Protect Your Personal Information

PharmaCielo makes all commercially reasonable efforts to ensure that personal information collected from you is protected against loss and unauthorized access and is collected and stored in a secure manner. We have taken great precautions to ensure that our systems are secure, utilizing a secure hosting location. However, no security system is impenetrable. We cannot guarantee the security of our servers, nor can we guarantee that information that users supply will not be intercepted while being transmitted over the Internet.

Retention and Destruction of Personal Information

Documents regarding your personal information will be retained only for the period required by law or as operationally necessary and then destroyed/erased in a confidential manner.

Links to Third Party Website

The Website may offer links to other websites. You should be aware that operators of linked websites might also collect your personal information (including information generated through the use of cookies) when you link to their websites. PharmaCielo is not responsible for how such third parties collect, use or disclose your personal information, so it is important to familiarize yourself with their privacy policies before providing them with your personal information.

Contact Us

You can request changes to your personal information or that your personal information be removed from PharmaCielo and our agents’ databases, if any, by sending an e-mail detailing your request to

If you have any questions about this Policy or if you have reason to believe that PharmaCielo has failed to adhere to this Policy, please contact PharmaCielo’s Privacy Officer at